![]() (The service is started on boot by default) :~$ sudo systemctl start apache2 :~$ sudo systemctl enable apache2 To check the status of the apache server to check whether it is running or stopped. To start and enable the apache server manually here are the commands listed below. :~$ php -vĪpache web server is installed for the official apt repository. Here, the version of php is checked after the installation of all the php extensions. :~$ sudo apt install -y php-common php-fpm php-pear php-cgi php-net-socket php-bcmath php-gd php-imap php-intl php-apcu php-cli php-mbstring php-curl php-mysql php-json php-xml Here, all the extensions needed are given and installed. OsTicket application needs the php extensions in order to run the application. Update the system with the latest release packages by the given command. In this article, I will show you how to install osTicket on Ubuntu 20.04, using MariaDB as a database server and PHP. It integrates customer support requests received by email, web forms, and phone calls into a simple, easy-to-use, multi-user web-based platform. You can manage, organize, and archive your support requests with OsTicket. It’s a straightforward and light-weight web application. It can interface with LDAP/Active Directory for central authentication and supports various databases such as MySQL and PostgreSQL. OsTicket is a PHP-based open-source ticketing system for the Linux platform.
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